Mission Statement
Nanaimo Citizen Advocacy Association is a volunteer-based non-profit society, committed to supporting people in the community in overcoming barriers to independence by:
- advocating and promoting the development of programs and services for citizens who need our assistance
- giving a voice for those who can not speak for themselves
- deliver educational support
Guiding Principles
1. Individuals have the right to be treated with respect and dignity
2. Individuals are entitled to confidentiality
3. Individuals should be assisted in developing a personal suport network
4. Individuals have rights that deserve to be protected and advanced
5. NCAA is a volunteer-driven organization
6. NCAA is committed to:
a) providing a safe environment of courtesy and respect
b) developing a high and reputable profile for organization, knowlege and community support
c) ensuring that staff are knowledgeable and experienced; and conduct themselves in a professional manner